Self Help UK


Macmillan Beyond Diagnosis Service

Macmillan Cancer Support rebranded logo

Beyond Diagnosis Telephone Service

Watch this video - Beyond Diagnosis Telephone Service on YouTube

The Macmillan Beyond Diagnosis Service, run in partnership with Self Help UK, provides practical and emotional support to people affected by cancer. The service is available to people living anywhere in Nottinghamshire. It is delivered by a team of specially trained volunteers who are currently providing confidential one-to-one telephone support.

Support will be by telephone, in some cases help with shopping may be possible.

We work closely with clinical teams to ensure you are well supported throughout your cancer journey. Once details are received, we will respond within nine working days.

Our volunteers attend specific training and complete a DBS criminal records check.

Please contact us for more information or to make a referral.

0115 911 1662

referrals@selfhelp.org.uk

Click here for information on the Deaf Cancer Support Service

Interested in volunteering? Please see our Volunteer page

 

Donations

We have received several requests about how to make a donation on our website.

Click her to make a donation!

If you would like to make a donation to a particular project - then please let us know on the donation form.

Temporary changes to our Macmillan Beyond Diagnosis services due to coronavirus (COVID-19) 

In response to the current situation with Covid-19, Nottinghamshire County Council have created a number 0300 500 8080 for vulnerable people who may need support (e.g. food parcels). This number acts as a single point of contact so that responses can be coordinated. Please share this number with those that are vulnerable and may require support.

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The health, safety and wellbeing of our service users and volunteers is paramount, which is why we are temporarily changing the way we deliver services.

In line with current advice from the Government, Macmillan Beyond Diagnosis  remains open and is focused on continuing to give support to the most vulnerable members of our community.

We have, however, decided that the time has now come to limit face-to-face contact to reduce the risk of the spread of coronavirus (COVID-19) among the local community, volunteers and staff.

Volunteers and Clients can continue to:

We have been working for some time to put measures in place to enable our coordinators and volunteers to work from home where possible and where it does not disrupt service delivery.

We have been advised, and will, cancel all non-essential travel, meetings and training and will be making alternative arrangements.

Volunteers will now only be offering phone call support and, where necessary and possible, shopping support following Beyond Diagnosis guidelines. This is however being reviewed regularly and may change in line with the latest Government advice.

For the latest advice and guidance regarding the Coronavirus outbreak please see https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response   and for NHS guidance please see https://111.nhs.uk/covid-19

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Volunteer with the Macmillan Beyond Diagnosis Service!

Would you like to volunteer with us?

During the current public health crisis caused by the Coronavirus pandemic, it is more vital than ever that individuals living with cancer are supported to stay in touch with the wider community.

The Beyond Diagnosis Volunteers continue to offer emotional support to clients by telephone – this being a time when clients are feeling especially vulnerable and isolated.

The Beyond Diagnosis Team will support you to be confident in your new role, to understand how you are making a difference to people living with cancer and to feel happy to be volunteering with us.

Click here to volunteer with us!

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Useful contact information

www.macmillan.org.uk Macmillan Support Line on 0808 808 00 00.

Useful information to support people in the community

  • The Macmillan Information Centre – Alison Hall -  0115 8402650 (City Hospital) or 0115 9709933 (QMC). Alison can offer support on grant applications over the phone for those that need funds and advice on a range of support around a cancer diagnosis and what your support needs are at this time.

  • Macmillan Information and Support National helpline 0808 808 00 00. There is a wealth of information on the helpline including financial support and volunteers that offer emotional support. Their lines are open Monday to Friday from 9am to 5pm.

  • Foodbanks – Please see attached document for foodbank locations – Hope Nottingham on 0303 040 1110. Two foodbanks are closed, Bilborough and Chilwell. The rest remain open as of 19th March. Go to the website hope-nottingham.org.uk or trusselltrust.org for more comprehensive information.

  • Mind, excellent guidelines on managing your mental health at this challenging time https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

  • The Connect service can help by finding information about local services, activities and opportunities. If needed, Connect staff can work with individuals around money issues, housing problems, health management and other things. This short-term support will be tailored to individuals and will focus on achieving what they want in a way that suits them.

To get advice and support from Connect, phone:

Ashfield, Mansfield and Newark & Sherwood: Age UK

website: www.ageuk.org.uk/notts/our-services/health-and-wellbeing/connect/

telephone: 01623 488217

Broxtowe, Gedling and Rushcliffe: Metropolitan Website www.metropolitan.org.uk/support-services/connect

telephone: 0115 939 5406

 

Click Here for a list of foodbanks operating in Nottingham

 

Thank you for your patience and continued support.