Self Help UK

Come and Join our Macmillian Beyond Diagnosis Team

9th Jul 2021 | Posted in :

We are looking for an Administrator working within Macmillan Beyond Diagnosis Gateway.

Macmillan Gateway Referral Administrator with Self Help UK – Maternity cover to April 30th 2022 (potential to extend to August 2022)

30 Hours over 5 days (times negotiable between 9-5 Monday to Friday)

£17,500 pro rata (£14,189 actual)

Do you have excellent administrative skills and love working as part of a team? Are you compassionate as well as organised and self-motivated? If so, then this could be the role for you.

Self Help UK is proud to be working in partnership with Macmillan Cancer Support to provide The Macmillan Beyond Diagnosis Gateway supporting individuals affected by cancer.

Alongside the Beyond Diagnosis service, offering emotional support through volunteers, The Gateway provides advice, support and practical help to enable people to live well with cancer.

The service receives referrals from a wide range of professionals, e.g. nurses, GPs, phycologists, social workers, other voluntary sector organisations and from people directly (self-referrals). The referrals can come in on one of our referral forms by email or post or people may ring up to make a referral.

The referral administrator is often the first point of contact that service users or professionals will have with the service and so it is important that they create a good first impression, being able to tell people what the service can offer as well as dealing with people in a compassionate manner.  The referral administrator will need to ensure that they get as much detail as possible at the point of referral so that it can be passed through to the right coordinator who will undertake an initial assessment of the person’s needs.

The referral administrator may also be the first point of contact for people wanting to be volunteers with the service and also, through general reception duties, anyone contacting the Self Help organisation.

If you are interested in being part of this amazing service, we want to hear from you.

Here is the application pack:

Job Advert

Applying for a Job with us

Job description

Application Form - you may need to press control then click to open this, it should open in Word

Equal Opportunities Statement

If you have any difficulties opening these documents please call 0115 9111662  or email:

Closing date:      5.00pm on Monday 9th August 2021

Interview date:  TBC – Please advise of any dates when you will not be available for interview during August/September 2021