Self Help UK

The Silver Line, UK

A free and confidential helpline providing information, friendship and signposting or simply a point of contact to have a chat. Make contact also at: and on the Twitter site at: @TheSilverLineUK.

Who is this service for?
Open to older people throughout the UK. There are no age limits but most calls are made from people aged 65 and over.

Contact Details

Minerva House 42 Wigmore Street

Who to contact:
0800 4 70 80 90, The Silver Line, 7 days a week, 24 hours a day (mobile charges may apply)
0300 4 70 80 90, The Silver Line, 7 days a week, 24 hours a day (for calls from mobiles)
020 7224 2020, Head Office Admin only

Other information

Callers can be put in contact with Silver Friends, trained volunteers who can offer a weekly friendship call. Silver Circle also offers people the chance to take part in regular group call discussions about subjects that interest them. Silver Line volunteers are vetted and trained and work in pairs to help ensure safeguarding and support. People interested in volunteering, can do so from their own home, using a system that prevents them from being charged for making calls to older people. For further details e-mail: or ring the Supporter Care Team on 020 7224 2748, Monday-Friday, 9.00am-5.00pm.